Terms & Conditions

The domain name www.zodusherbals.com (hereinafter referred to as “Website”) is owned by Zodus Herbals LLP.(Zodus), a company incorporated under the Companies Act, 2008 with its registered office at 1st Floor, Unicity Business Park, Himalayan Expressway, ZIRAKPUR, distt. SAS NAGAR, MOHALI – 140603 PUNJAB. India.

For the purpose of these terms of use, wherever the context so requires “you”, “yourself”, “client” or “user” or similar terminology are all in use in reference to the individual user of this Website. The terms “we”, “us”, “our”, “ours” shall refer to Zodus.

Zodus provides its services to you subject to the notices, terms, and conditions set forth in this agreement (hereinafter referred to as the “Terms”). In addition, when you use any www.zodusherbals.com service, you will be subject to the rules, guidelines, policies, terms, conditions and documents applicable to such service, and they are incorporated into these Terms by this reference. These Terms is formulated in accordance with the Information Technology Act, 2000 read with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

By mere use of the Website, you are contracting with Zodus and these Terms including the policies represent a binding contract between you and us. Therefore, you should read these Terms carefully before you start to use the Services. Zodus retains the right to deny access to anyone who we believe has violated any of these Terms.

ACCESSING, BROWSING OR OTHERWISE USING THIS WEBSITE INDICATES YOUR AGREEMENT TO THESE TERMS, SO YOU ARE ADVISED TO READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

CHANGES TO THESE TERMS

We reserve the unilateral right to revise these Terms from time to time, and in any case at least once on an annual basis, and at any time and will inform you of a revision of the Terms, via a medium selected by us, at our sole discretion. We will post the new version of these Terms or any policies on this Website and any change or modification to these Terms shall be effective immediately from the date of such upload of the revised Terms on the Website. Your continued use of the Website following the modifications to the Terms and policies constitutes your acceptance of the modified terms and conditions whether or not you have read them and shall be binding on you. For this reason, you are advised to frequently review these Terms, and other policies.

CHANGES TO WEBSITE

In order to optimize and improve your experience, we may update the Website from time to time, and may change the content, display or form at any time without prior notice. We do not guarantee that the Website, or any content provided or displayed on it, will be free from errors or omissions. Further, we are under no obligation to update the Website or any of the content provided on it.

ELIGIBILITY

You must be 18 (eighteen) years or older and capable of entering into a legally binding agreement (as per the Indian Contract Act, 1872) in order to use Website. If you are under 18 (eighteen) years of age, you may use this Website only with the involvement of a parent or guardian. You may not authorize third parties to access any accounts that you have created on the Website. You are responsible for all activity that occurs under the accounts you have created on the Website.

TERMS OF SERVICES

Registration and Information: In order to use Website and avail the services, you are required to sign up by creating an account. You must read, agree with and accept all of the terms and conditions contained in these Terms, including our Privacy Policy. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password.

During the registration process you are also required to submit your personal information, which may include information relating to your name, age, gender, mobile device, location etc. You agree that the information provided by you upon registration and at all times thereafter will be true, accurate, current, and complete. You agree to maintain and update this information to keep it true, accurate and complete at all times while using Website and availing the services. You also acknowledge that the information you provide, in any manner whatsoever, is not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature.

If you are accessing, browsing, and using the Website or availing the services on someone else’s behalf, you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to these Terms, you agree to accept liability for any harm cause by any wrongful use of the Website resulting from such access or use of the Website in whatsoever nature.

If you know or have reason to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ provided on the Website. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Zodus.

Prohibited Uses: You shall not use the Website for any illegal, unlawful, unauthorized or prohibited purposes including without limitation to posting, sharing or storing any information that (i) that belongs to another person and to which you do not have any right; (ii) is defamatory, obscene, pornographic, paedophilic, invasive of another‘s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; (iii) is harmful to children; (iv) infringes any patent, trademark, copyright or other proprietary rights; (v) violates any law for the time being in force; (vi) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; (vii) impersonates another person; (viii) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting other nation; (ix) contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; (x) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person; (collectively the “Prohibited Uses”). You will comply with all applicable laws, rules and regulations in your use of the Website. In the event you use Website for any Prohibited Uses, we reserve the right to immediately and without notice, suspend/delete your account and ban you from accessing Website in future.

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms are violated or if we decide, in our sole discretion, that it would be in Zodus’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Website. The information provided to us shall be maintained by us in accordance with our Privacy Policy.

USER CONTENT

You retain ownership and sole responsibility for any text, messages, chat communications, billboard postings, software, photos, drawings, graphics, profiles, opinions, ideas, images, videos, audio files or other materials or information posted, uploaded, emailed, transmitted or otherwise made available to the Website by you (collectively “User Content”). Therefore, you are responsible for User Content and you must ensure that you have all the rights and permissions needed to use User Content on the Website.

By using the Website you grant us a worldwide, perpetual, unrestricted, royalty free license to use, reproduce, distribute, modify, adapt, create derivative works, make publicly available, and otherwise exploit User Content, but only for the limited purposes of providing the services to you and as otherwise permitted by our privacy policies. This license continues even after you stop using our Website. You acknowledge that this license includes the right for us to make User Content available to other users of the Website, who may use User Content subject to these Terms.

You can remove your content by deleting it, however in certain circumstances User Content may not be completely removed, and copies of User Content may continue to exist on the Website. We are not responsible or liable for the removal or deletion of (or failure to remove or delete) any of User Content.

Zodus does not endorse or control the User Content transmitted or posted on the Website and therefore, accuracy, integrity or quality of User Content is not guaranteed by Zodus . You understand that by using the Website, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances Zodus will be liable in any manner whatsoever for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content. You hereby waive all rights to any claims against Zodus for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.

You hereby acknowledge that Zodus has the right, but not the obligation, in its sole discretion to refuse to post or to remove any User Content and further reserves the right to change, condense, or delete any User Content. You agree not to provide User Content that is defamatory, grossly harmful, blasphemous, pedophilic, invasive of another’s privacy, ethnically objectionable, disparaging, relating or encouraging money laundering, gambling, libelous, hateful, racist, violent, obscene, pornographic, unlawful or otherwise offensive, as determined by Zodus, in its sole discretion, whether or not such material is protected by law. Zodus may, but shall not be obliged to review, monitor or remove User Content, at its sole discretion and at any time and for any reason, without notice to you.

TERMINATION

These Terms are effective unless and until terminated by either you or Zodus.

You agree that Zodus, in its sole discretion, for any or no reason, and without penalty or notice, may suspend or terminate your account (or any part thereof) or your use of the Website at any time.

You agree that any termination of your access to the Website or any account you may have or portion thereof may be without prior notice, and you agree that Zodus will not be liable to you or any third party for any such termination.

Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies that Zodus may have at law or in equity.

Upon termination for any reason of the Terms by either you or Zodus, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of these Terms shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under these Terms.

DISCLAIMER OR WARRANTY AND LIMITATION OF LIABILITY

The Website is presented “as is” and “as available” basis without any warranty or condition, express, implied or statutory. Neither we nor our affiliates, partners, directors, employers, agents, licensors or suppliers make any representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or this Website or any of the content, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

You agree that in no event will Zodus or its affiliates, directors, employees, agents, licensors, partners, suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to:

these Terms; the Website; or your use or inability to use the Website.

In no event will Zodus or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to:

these Terms;

the Website;

your use or inability to use the Website; or

any other interactions with Zodus, howsoever caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or Website.

In no event will Zodus or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers be liable to you for any losses, damage, liabilities, and causes of action arising out of any act, omission or negligence to which you contributed.

Zodus does not warrant that the access or usage of the Website will be uninterrupted, timely, secure, or error-free.

Zodus does not warrant that the results that may be obtained from the use of the Website will be accurate or reliable.

You agree that no claims or action arising out of, or related to, the use of the Website or these Terms may be brought by you more than 1 (one) year after the cause of action relating to such claim or action arose. If you have a dispute with us or are dissatisfied with the Website, termination of your use of the Website is your sole remedy. We have no other obligation, liability, or responsibility to you.

Health Disclaimer. The products on the Website are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions, we suggest that you should consult with a physician before using any of our products. The results on all products available on the Website are not typical and not everyone will experience these results.

INDEMNIFICATION

You agree to defend, indemnify and hold Zodus and its affiliates, contractors, employees, officers, directors, agents and third party partners harmless from any and all claims, losses, damages, liabilities, costs and expenses, including without limitation, legal fees and expenses, caused by or arising out of claims based upon your actions or inactions or related to your use or misuse of the Website, any violation of these Terms or any of the covenants made by you herein, which may result in any loss or liability to Zodus or any third party.

INTELLECTUAL PROPERTY RIGHTS

All material and content on the Website, including images, illustrations, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is our property, or the property of our affiliates or content suppliers, and is protected by Indian and international intellectual property law, including copyright, authors’ rights, database rights laws, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. The compilation of all content on Website is our exclusive property, and is protected by laws of India and international copyright and database right laws. All software used on Website is also our exclusive property, or the property of our affiliates or software suppliers, and is protected by Indian and international copyright, authors’ rights law and other intellectual property rights. You hereby agree to not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of Zodus, modification of the materials, use of the materials on any other web site or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

Nothing in these Terms should be construed as conferring any right in or license to Zodus’s or any third party’s intellectual rights.

LICENSE TO USE WEBSITE

We grant you a limited license to access and make personal use of Website, but not to modify it, or any portion of it, except with our written consent. This license does not include any resale or commercial use of the Website or its contents; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another user, or any use of data mining, robots or similar data gathering and extraction tools.

Website or any portion thereof (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without our express written consent.

PRIVACY

By using the Website, you agree to our Privacy Policy https://www.zodusherbals.com/policies/privacy-policy, the terms of which are incorporated into, and form a crucial part of, these Terms. Our Privacy Policy sets out the terms on which we process any personal or financial data we collect from you, or that you provide to us. Our Privacy Policy shall also apply to your use of Website and by using Website, you consent to such processing and you warrant that all data provided by you is accurate.

CANCELLATIONS, REFUNDS AND RETURNS

Please refer to our Cancellation, Refunds and Returns Policy for details with respect to cancellations, refunds and returns of our products.

SHIPPING AND DELIVERY

Please refer to our Shipping and Delivery Policy for details with respect to shipping and delivery of our products.

PRICES AND AVAILABILITY OF PRODUCTS

Without limiting the generality of Clause 14 (Cancellations, Refunds and Returns), if a product/ service is listed at an incorrect price or with incorrect information due to any technical error, Zodus shall have the right, at it sole discretion, to refuse or cancel any orders placed for that product/service, unless the product has already been delivered or the service already been availed by you. In the event that an item is wrongly priced, Zodus may, in its sole discretion either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services availed, your offer will not be deemed accepted and Zodus will have the right to modify the price of the product/service and contact you for further instructions using the contact details provided by you.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Prices and availability of the products and service provided or offered on the Website are subject to change without prior notice and at the sole discretion of Zodus and Zodus may revise and cease to make available any product/service at any time.

GOVERNING LAW AND JURISDICITON

These Terms are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of courts in Mohali, India.

GRIEVANCE OFFICER

The name and contact details of Our Grievance Officer are as follows:

Grievance Officer: MR. Abhishek Jindal

Contact info: +91-8892 111011

E-mail at: support@zodusherbals

The Grievance Officer can be contacted to report abuse, or to complain against any content hosted, transmitted, published, updated or shared on Website.

Zodus Herbals LLP has created this web site Privacy Policy in order to demonstrate that it is committed to implementing measures designed to protect the privacy of those using our services and accessing this website www.zodusherbals.com. This Privacy Policy is formulated in accordance with the Information Technology Act, 2000 (“IT Act”) read along with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Date or Information) Rules, 2011 (“IT Rules”).

The domain name www.zodusherbals.com (hereinafter referred to as “Website”) is owned by a company incorporated under the Companies Act, 2013 with its registered office at 1st Floor, Unicity Business Park, Himalayan Express way, Zirakpur, disst. SAS NAGAR MOHALI – 140603 PUNJAB INDIA.

It is clarified that “Zodus” shall include its affiliates and associate companies, directors, officers or employees. The following discloses our information gathering, usage and dissemination practices for the Website. By using or accessing the Website you hereby accept and consent to the terms of this Privacy Policy. Please note that our Website may contain links to websites of other organizations and when you access such external links, they may have different privacy policies specific to those websites. We encourage you to read all privacy policies posted on the websites that you visit. If you do not agree with any terms of this Privacy Policy, please do not use this Website or submit any personal information or sensitive personal information to Zodus.

Throughout this document, “we”, “us”, “our”, “ours” refer to Zodus. The terms “client”, “user”, “you”, “your” and “yourself” or similar terminology are all in use in reference to the individual user of this Website.

INFORMATION WE MAY COLLECT

Zodus may collect (i) personally identifiable information like name, telephone number, e-mail address, etc.; (ii) personal information; and (iii) sensitive personal information. While you can browse some sections of our Website without requiring registration, certain activities (such as placing an order) or accessing certain areas of the Website shall require you to register. We may also maintain a record of your product interest and acquire information about you for our present and/or future affiliates.

The IT Act and the IT Rules define personal information as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate is capable of identifying such person.

The IT Act and the IT Rules define sensitive personal date or information of a person as meaning such personal information which consists of information relating to: (i) password, (ii) financial information such as Bank accounts, debit or credit card, (iii) physical, psychological and mental health condition, (iv) sexual orientation, (v) medical records and history, (vi) biometric information, (vii) any detail relating to the above as provided to the body corporate for providing a service, and (viii) any of the information received under each of the heads by the body corporate for processing, or to be stored or processed under a lawful contract. Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal date or information for the purposes of the IT Rules.

If you decide to purchase our products or avail our services, our third-party services providers may need to collect certain additional information, like your credit or debit card number and expiration date, bank routing and account number.

Device Information. When you are connected to our services via custom applications (apps), we may collect device-specific information such as your device model, operating system, unique device identifiers, and mobile network information. We may associate your unique device identifier or phone number with information that you may have used to register for certain services or purchase products. Server logs that are maintained by us or by our third-party service providers may contain information about the services that you have used, and your device-specific information. We may also maintain digital communication logs that track information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information. We may use your device’s IP address or MAC address to track device-event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

Specialized Information. We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. Certain services may include a unique application number in connection with the installation of apps. This number and information, including, without limitation, operating system type and app version number may be sent to our service providers when you install, update or uninstall apps. We may also collect and process information about your actual location.

At other times, Zodus may collect information that cannot be used to identify you. For example, we may aggregate non-personal information about you and other customers who visit our Website. Aggregated information will not contain any information that can be linked directly back to you.

HOW WE COLLECT INFORMATION

Zodus may use any number of tools to collect information about you, your computer access points, mobile devices, and the web browser that you use to connect to our Website or digital applications. For example, “cookies” are text files that we place on your computer or mobile device when you visit our Website. We may use cookies to personalize your interactions with our Website. You do not have to accept our cookies and you may set your browser to restrict their use and you may delete them after they have been placed on your computer or mobile devices. If you do not accept or delete our cookies, our Website may take more time to work, or may not function properly. Effective consent may be provided by using your browser settings, as long as you take positive action. Before using our Website, you are advised to check your current browser settings to ensure that the settings reflect your consent for Zodus to place cookies on your devices.

Zodus may also collect additional information from your web browser each time you visit our Website. We may collect information about the pages that you visit and the time spent on each web page or area of the Website, the promotions or advertisements that you click on, and other actions that you take while using our Website. This information may include your Internet Protocol (“IP”) address, the type of browser, the time that your browser was used to access our Website, and the referring web site’s address.

Our Internet service providers may also use other standard web-based technologies to analyze your movements while accessing our Website. The technologies include web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our product and service campaigns and marketing programs, allow us to customize the services offered on or through our Website, and help determine the best use for our Website’ content, and product and service offerings. Some of this information, including the IP address, may be stored on our Internet service provider’s server logs, and may be available for extended periods of time.

CHOICE

Zodus allows you to choose (opt out) whether your information is to be disclosed to a non-related third party for purposes other than Zodus related communications, business or services. For sensitive personal information, e.g., financial information, Zodus will give individuals the opportunity to explicitly (opt in) consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Zodus shall treat sensitive personal information received from an individual the same as the individual would treat it.

For Users in India. You have the right to withdraw your consent to the use, disclosure or transfer of your information. However, in such event we reserve the right to refuse or limit your access and use of our Website and any of their features, including the services offered by us. You also have the right to update or correct your information provided to us and the right to opt out of providing us information. You may exercise such rights by communicating the same to our Privacy/Grievance Officer using the contact details given in this Privacy Policy.

The information contained on our Website is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related graphics contained on our Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Zodus. We have no control over the nature, content or availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

At times Zodus may use the services of independent companies to provide certain services to you, including, without limitation, website hosting services, credit card processing, product promotions, order processing and shipping services, and visitor surveys. Zodus may share your personal information with the Internet service providers as appropriate under our business models. We do not share personally identifiable information with non-related third parties without your consent, except to the extent necessary to complete your request for products and services offered through our Website.

Zodus may use your personal information to contact you via mail, e-mail, landline or mobile device in order to give you updates about Zodus’s special events, new services, payment confirmations, current information regarding our products, or other promotions that may be of interest to you. We also use return e-mail addresses to answer the e-mail we receive from you. Your e-mail address will not be shared with non-related third parties for use with their direct marketing programs, other than to comply with applicable laws. We may also use your IP address, or unique devices identification numbers to help protect Zodus and our Internet service providers from fraud.

Additional uses of your non-personal and personal information will allow us to tailor products and services specific to your needs, to help organize and manage our relationship with you or your business, to conduct business, to provide you with customer and guest support, to perform functions that are described to you at the time of collection, and to enforce our Website’s Terms of Use. We reserve the right to provide non-personal identifying information, such as aggregate data, to third parties.

We may also use non-personal aggregate information to improve our Website. For example, our Internet Service providers may report to us that there were a particular number of visitors to a certain area of our Website, or that a certain number of businesses or a certain number of individuals completed our registration forms in particular areas of our Website. Such information may also be used to analyze the effectiveness of our business and advertising models.

We may share your information, including personal information and sensitive personal information among our subsidiaries, group companies, affiliates, vendors, suppliers and subcontractors for processing, in order to provide you the best quality of services or for internal reasons, primarily for business and operational purposes. Such subsidiaries, group companies, affiliates, vendors, suppliers and subcontractors may be located within or outside India.

Zodus may also disclose your personal information as is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agencies; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, suppliers, and customers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law. We may disclose your information in connection with the sale or merger of a Zodus or any transaction that involves the sale or assignment of some or all of our assets.

DISPOSAL OF PERSONAL INFORMATION

We will only use your Personal Information for those purposes and will make sure that your privacy is protected. We shall take reasonable steps to delete or permanently de-identify Personal Information that is no longer needed.

DATA STORAGE AND SECURITY

Zodus implements a variety of security measures to maintain the safety of your personal information when you place an order. These security measures include: (i) password protected directories and databases to safeguard your information, (ii) SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

Zodus makes reasonable efforts to ensure that our Internet service providers have implemented physical, electronic, and procedural security measures to assist with safeguarding your personal information, and to help protect against unauthorized access and disclosure. Your information collected by us is stored on our systems in India and/or outside the territory of India, by us or our subsidiaries, group companies, affiliates, vendors, suppliers and subcontractors. By providing information to us in any manner including accessing our Website, you consent to such storage of information as contemplated herein. Notwithstanding our efforts, the Internet has inherent security risks. Zodus cannot promise, and you should not expect, that your personal information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose your personal information or any username or password that you are required to use to access services on our Website.

CHILDREN AND DATA COLLECTION

Our Website is directed to be used by adults only and our Website’s content is not directed toward collecting information from anyone who is under the age of 18 (eighteen). We do not knowingly collect personal information from children or minors. If Zodus or its Internet service providers become aware that a child or minor has provided us with personal information without parental consent, that information will be deleted from our databases. If you have questions about personal information that may have been submitted by a child, please email us at support@zodusherbals.com or you may also contact MR. Abhishek Jindal, Privacy/Grievance Officer at

ACCESS TO AND MODIFICATION OF THE INFORMATION COLLECTED

The first time that you provide us with registration information through our Website, you may be offered the opportunity to subscribe to and receive additional information about our products and services. After your first use, you can change your initial choices by contacting our customer service e-mail at support@zodusherbals.com. Each commercial e-mail that we send to you will offer you the opportunity to opt-out of continuing to receive such messages. We may take up to 10 (ten) business days to process your opt-out requests. In some instances, we may have already shared your information with one of our authorized third parties before you changed your information preferences, and you may briefly continue to receive e-mail even after you have opted out. For any grievances related to the use of your personal information or sensitive personal information, you may contact us at:

Zodus, Attn: Abhishek jindal, Privacy/Grievance Officer

Contact info: +91-8892 111011

E-mail at : support@zodusherbals.com

DATA INTEGRITY

Zodus will only process personal information and sensitive personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by you.

ENFORCEMENT

Zodus uses a self-assessment approach to assure compliance with this Privacy Policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, by our privacy principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints or disputes regarding the use and disclosure of personal information and sensitive personal information in accordance with the principles.

GENERAL INFORMATION AND PRIVACY SUPPORT CONTACT

Zodus may update this Privacy Policy from time to time, and you should take the time to review it each time that you visit our Website. By using our Website or providing us with personal information or sensitive personal information after we update this Privacy Policy, you agree to this Privacy Policy as revised. Zodus is committed to protecting your personal privacy. If you have questions or comments about our efforts to protect your personal privacy, or if you require additional information Zodus’s privacy commitment, please contact our Grievance Officer.

SHIPPING AND DELIVERY POLICY

The standard ground mail service is shipped via major and reliable logistics service providers. We try to dispatch all our orders within 24-48 hours in normal business days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times and it is dependent on the courier partner and location.

SAFETY NOTICE

We care about your safety. If you receive any call or SMS on winning any free gift, we request you not to make any payment and report to our support team.

We are trying our best to provide your order as soon as possible. Feel free to email us at support@zodusherbals.com. for any questions, grievances, or feedback. Please note responses can be delayed.

Contact details

Zodus Herbals LLP

1st Floor, Unicity Business Park, Himalayan Express way , Zirakpur, distt. SAS NAGAR MOHALI – 140603, PUNJAB, INDIA.

Phone Number: +91- 8892 111011

Working Hours- (10AM – 6PM IST Monday to Saturday)